About Lazer Telecom | Algarve’s Local Fibre Internet Provider
Lazer Telecom is a local team on a mission to deliver reliable, no-nonsense internet to homes and businesses across the Algarve, especially where others fall short. We’ve been doing this for over 38 years, from our base in Almancil. Built by people who live here. Designed for the way you actually use the internet.
Who we are
Lazer Telecom was built to solve a simple problem: internet in the Algarve wasn’t good enough. Too slow. Too unreliable. Too hard to get support when something went wrong. So we built a local telecom company that does things differently from big telecom companies, focused on performance, transparency, and real human support. Today, we connect homes, businesses, and rural properties across the Algarve, from Loulé and Vilamoura to Olhão, Quarteira, Vale da Telha, and hard-to-reach rural areas, with fibre broadband up to 1Gbps and a team that answers the phone in under 60 seconds.
What makes us different
Our impact in the Algarve
Over 38 years, Lazer Telecom has connected thousands of homes, businesses, holiday villas and rural properties across the Algarve. We’ve expanded our fibre network to areas that national operators have never reached, and we keep investing, adding new coverage zones every month. Today we support remote workers running their businesses from the Algarve, families who need reliable Wi-Fi for school and work, expats who want English-language support, and gamers who can’t afford lag. We’re not outsourced, not automated, and not going anywhere.
What we stand for
Meet the team
Behind every installation, support call, and connection is a team of people who actually live in the Algarve, many of them for over a decade. When you call Lazer, you’re not reaching a stranger in a call centre. You might be talking to Pedro, who’s been solving internet problems since 2020. Or Jorge, who’s been on the tech team since 2013. People you can put a face to. People who’ll remember your name next time you call.
Des Wynne
CEO
Des joined Lazer Telecom in 2022 and has been flooring it ever since, both in the office and on his bike. When he’s not making sure the Algarve has the fastest internet around, you’ll find him cycling it. Probably still thinking about broadband.
Miguel Piedade
CFO
Don’t let the spreadsheets fool you, Miguel is probably the funniest person in the room, but you don’t want get on his bad side. He joined Lazer in 2022 and has been keeping the finances sharp ever since. When he’s not crunching numbers, he’s on the padel court, where apparently the same rule applies: don’t get on his bad side.
Carlos Rosário
CTO
Carlos has been with Lazer since 2010, this means he is basically the system! Carlos is like a Swan, graceful above water but paddling like a mad man. If you need something done fast then Carlos is your guy!
Tony Kennan
Sales Manager
Tony joined Lazer in 2021 and has been closing deals ever since, in his own unmistakably Irish way. We’re not always sure exactly what he’s saying, but somehow everyone ends up signing up anyway. Charisma? Charm? Pure Irish magic? Probably all three. Whatever it is, it’s working.
Pedro Teixeira
Help desk Manager
Pedro has been solving your problems since 2020, usually with a smile, always with a coffee in hand. Need urgent support? He’s on it. Just give him a second to finish his cup. Or start a new one. The good news is the help desk runs brilliantly either way. We think the coffee might actually be the secret.
Nelson Guedes
Finance manager
Nelson has been with Lazer since 2017, which is roughly how long it would take the rest of us to understand his spreadsheets. The man does things in Excel that scientists can’t explain. Pivot tables, complex formulas, macros, all before his morning coffee. We’re not sure if he’s human or just a very advanced add-in.
Howard Lopes
Tech Team Manager
Howard has been with Lazer since 2015 and built the technical department into what it is today. How? By simply refusing to give up. Ever. Once Howard has decided something, that’s it, the conversation is over before it started. Some call it stubborn. We call it consistent. Either way, the network stays up and that’s all that matters. Oh, and if you owe him lunch, don’t think he’s forgotten. He hasn’t. He never will.
Mark Guerreiro
It manager
Mark keeps Lazer’s entire IT infrastructure running and does it with the energy of someone who has never once raised his voice. Quietly fixes things. Quietly solves problems. Quietly judges your password choices. He’s probably already sorted three issues before you’ve finished your morning coffee, you just didn’t notice. That’s exactly how he likes it.
Tiago Dias
Office Manager
Tiago joined Lazer in 2020 and has quietly become the person who keeps everything from falling apart. Stock? Sorted. Company cars? All accounted for. If it has a serial number or a set of keys, Tiago knows exactly where it is. Originally from Madeira Island, he brought island calm to a very busy office. Probably because when things get stressful, he just thinks about fishing. Which, to be fair, is a great strategy.
Catarina Guerreiro
Marketing
Catarina joined Lazer in 2023 and has been running the entire marketing department ever since. Alone. Every campaign, every post, every design — that’s her. One person. One mission. Zero complaints. Somehow she makes it look easy, which is either incredibly impressive or just a very good marketing strategy. Probably both.
Jorge Guerreiro
Tech Team Leader
Jorge has been with Lazer since 2013, and trust us, you’ll know when he’s arrived. No need for a bell, or a morning email. Jorge walks in and the office loudly, cheerfully, and with full confidence. Behind the volume though, is one of the most experienced people on the team. Since 2013 he’s seen it all. And made sure everyone heard about it.
Emiliano Ridolfi
Help Desk team leader
Emiliano joined Lazer in 2022 and has been leading the help desk with passion and flair ever since. Born and raised Argentine, somewhere along the way the whole office decided he is Italian, and honestly, nobody has questioned it since. Not even Emiliano. Whether it’s the name, the gestures, or just the energy, the man simply radiates Italian vibes. Buenos Aires’ loss, Lazer’s gain. Ciao, Emiliano. We mean… ¡Hola!
Ready to switch to an internet provider that actually delivers?
Check if we cover your address, it takes 30 seconds. Or call us and talk to a real person. We’re in Almancil, Monday to Friday, and we reply to every enquiry within 24 hours.
Who is Lazer Telecom?
Lazer Telecom is a local fibre internet provider based in Almancil, in the Algarve, Portugal. Founded over 38 years ago, we provide high-speed fibre broadband and AirFibre wireless internet to homes, businesses and rural properties across the Algarve. Unlike national operators, we own and operate our own network, and our entire support team is based locally. We speak English, Portuguese and Spanish.
Where does Lazer Telecom operate?
We serve the Algarve region, including Loulé, Vilamoura, Almancil, Quarteira, Olhão, Albufeira, Quinta do Lago, Vale do Lobo, Vale da Telha, Santa Bárbara de Nexe, Boliqueime, Faro, Lagos, Portimão and surrounding areas. Our network is expanding continuously — check the coverage map to confirm your address.
Is Lazer Telecom good for expats in the Algarve?
Yes, many of our customers are expats living in the Algarve full-time or managing holiday homes. Our team offers support in English, Portuguese and Spanish. Our Smart packs include NordVPN, which lets you access UK, US and European streaming services from Portugal.
How is Lazer different from big ISP’s in Portugal?
Lazer is a local Algarve company. We have our own fibre network, a locally based technical team, and we’ve been operating here for over 38 years. You won’t wait weeks for installation, you won’t be transferred between departments, and you won’t speak to a call centre in Lisbon. Most customers are up and running within 48 hours.
Can I get internet in a rural property in the Algarve?
Yes. Where our fibre network doesn’t yet reach, we offer AirFibre wireless broadband with speeds up to 100Mbps — suitable for rural quintas, isolated villas, and properties off the main network. Contact our team and we’ll confirm the best solution for your address.
Is Lazer Telecom reliable for remote work and gaming?
Yes. Our fibre plans deliver speeds up to 1Gbps with symmetric upload, low latency, and no throttling, ideal for video calls, remote working, gaming and 4K streaming simultaneously on multiple devices.
Where is the Lazer Telecom office?
Our office is at NR272B Estrada Vale Formoso, 8135-148 Almancil, Algarve, easily accessible from Faro, Loulé, Vilamoura and the surrounding area. We’re open Monday to Friday. Walk-ins welcome.