Service Support

Support You Can Rely On

Our award-winning support team is here to help keep your service running smoothly. We’re committed to delivering fast, knowledgeable, friendly and personalized assistance whenever you need it.

If you have any issues with your service please see below our guides

Before contacting support, or if you’re reaching us outside of business hours, we recommend trying the quick checks below. Many common issues can be resolved in just a few minutes.

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If you have Lazer Optic Fibre and an internal network from another company:

Guide Here

If you have Lazer Optic Fibre

Guide Here

If you have Lazer Air Fibre Internet:

Guide Here

Still having problems? Please talk to our AI Assistant

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